Returns Policy.
We want you to be completely satisfied with your Vital Spring purchase.
If for any reason you are unhappy with your order, we offer a 30-day money-back guarantee.
To initiate a return or refund, please contact us at team@vital-spring.com with the following information:
Your order number
The reason for your return
Whether you would like to return the product for a refund or exchange it for a different product
Once your return request is received, we will provide you with a prepaid shipping label and instructions on how to return your order. Please allow 7-10 business days for your return to be processed once it has been received at our warehouse.
Please note the following:
To be eligible for a full refund, products must be returned unopened and in their original packaging.
If you received a damaged or defective product, please contact us immediately and we will be happy to assist you with a replacement.
Shipping costs are non-refundable.
We are committed to providing our customers with the best possible experience. If you have any questions about our return policy, please do not hesitate to contact us.
Live your best life with Vital Spring!